NextAlert ONE Button Emergency 911 Only Mobile Cell Phone NO Contracts, NO FEES Cellular Medical Alert System …

This is a true cell phone. It should work on any 2G compatible tower. No contract or fee - ever. We successfully reached 911 with no problem from my mother-in-law's home near Farson, Wyoming (middle of nowhere). The dispatcher said there was no phone number but the device's IMEI number was automatically logged into the call notes of their 911 system. (The IMEI# is a unique 15-digit number assigned to ALL cellular devices.) The operator volunteered to add my Mother-in-law's Name and address into the call's log. Now, if mom presses the button and can't talk (perhaps due to a stroke) they can easily search previous calls from the device and determine the address (or family emergency contact) and send someone to check on her.HERE ARE SOME SUGGESTIONS FOR YOUR FIRST TEST CALL:1.) Press the button for several seconds until you see the hidden LEDs light up (next to the button).2.) You will hear a solid tone indicating the device has woken up. If not, press a little longer.3.) A few seconds later you will hear the normal "ringing" sound that you hear when you normally call someone.4.) When the operator asks, "What is the nature of your emergency?". Simply state that you are testing an emergency alert device.5.) Thank them for answering the call and ask them to include, in the call log (notes) for this call:a.) The name of the person who will be wearing the device.b.) The address where the device is being worn.c.) The name and phone number of an emergency contact (son, daughter, spouse, etc).d.) Thank them again for helping with the test and say goodbye. THEY will hang up. (You can't.)6. This process will need to be repeated if you move to another county or state.The device is used as a speakerphone held in the hand. It is not very loud so a person who is hard of hearing may need to hold it right up to the ear. People with normal hearing - sitting around a table in a QUIET room - can hear and understand the 911 dispatcher. This device supports outbound calls to 911 only. A single battery charge is good for 2 months because there is no need to listen for incoming calls. It wakes up from a DEEP sleep when the button is pressed and held. After seeing it demonstrated, Mom agreed to wear it when at home by herself. This is cheap security for a one-time $99.00 purchase.Internet research suggests that cell towers (almost everywhere) will continue to support G2 devices until at least 2021, but it wouldn't surprise me if there will be a legal requirement for this service to continue. It appears the G2 band will likely continue to be used for other types of internet-connected devices beyond 2021. Time will tell.

It did not come with any instructions for use besides the advice to charge it. There was no website to contact, no phone number to call. Peeled off their sticker and found the name of the actual manufacturers of the device, and requested info- got NO response. Contacted 911 and asked if we could test the devise. They gave me permission to test it and the result was that they got absolutely NO signal or indication. This product does not work. Stick with a reputable company that offers support would be my advice.

I got this for my mother and it is true the device does contacts 911 as advertised. However, there is no way to provide 911 with location information in advance of an actual emergency. If my mother is not able to tell the 911 operator her exact location in an emergency, 911 has no idea where to send help, nor does 911 have the ability to contact a family member. This seems like a roll of the dice when help is really needed. Finally, I could not find a phone number by which to contact NextAlert to ask questions or obtain more information.

it works

So far we really like this option for our mother. She's 94 and can't do any technology that's too complicated. The size isn't cumbersome either. I've only given this 4 stars; perhaps it should be five. There is one small problem with the unit - it's speaker isn't very loud. My mother is really hard of hearing and she will have a hard time knowing if she is connected to the 911 operator. But in this case she just has to learn that when the indicator light changes color, 'she is connected'. Otherwise there was no problem with our trial connection to the operator.

works well for my aging mother unit is approximately 1" x1" by 1/2" thick. instructions with unit could be better .for anyone owning one this is how it worksyou hold the button unit the lights come on on unitthen you will hear a tone followed by a sound of a phone ringingthen you just speak when the 911 operator answersthe only drawback is unit does not have built in gps so the caller needs to give exact location to 911 operatorthis was confirmed with 911 operator in my county during first testalso older folks need to use thumb to activate the device button requires some force to operate my 70 year old mom tried using index finger and could not activate she used her thumb and could.

This thing is not ever worth a star!!! I got this for my mom just in case she will have a cardiac arrest or something like that meaning she probably won't be able to talk and give to 911 her current location in case of emergency! I don't see the point to have this device plus 911 couldn't even locate the location of my mom either to log it this product is worthless I WANT MY MONEY BACK I EVEN GOT 2 YEARS OF WARRANTY!!! PLEASE DONT FALSE ADVERTISED THINGS THAT ARE NOT TRUE JUST TO MAKE MONEY AND NOT TO SAVE LIVES!!!! I WANT MY MONEY BACK!!!

Upon testing the product twice the voice of the 911dispatcher's voice was very garbled and difficult to understand. Also in no fault of the product I feel a medic alert unit with a GPS is needed because if I am unable to speak and give my address, the 911 dispatcher, both tests, could not locate my house. One found a location several miles and the second testing they could not find any location.