ZSHINE Motorized Blackout Window Blinds Customize Width Remote Control Rechargeable Motor Roller Shades for Windows, Home, Office, Hotel, Club, Restaurant(82026C)…

I am writing this review in regard to customer service for the roller blind that arrived damaged. So far, I have found it somewhat difficult to find a contact number for Zshine that works. The phone number listed gives a voice automated response that states, "sorry that this person cannot accept calls at this time." I attempted to go through the Amazon return section and it states that this item cannot be returned due to health concerns. I'm assuming that is because the item is manufactured in China and is considered a health concern. I have also sent an email through the chat session with the company so we will see how quickly I receive a response. I will adjust my rating with the timing of the process.Day 3: Zshine responded with emails (1 each day). Their responses have not resolved the issue and when I respond through email, I don't hear back until the next day. I continue to attempt to call, but get the same automated response. All I am trying to get is two brackets to hang the roller shade without the valance and be refunded for the damaged valance that arrived.July 7: Follow Up on Zshine Customer ServiceI will admit, Zshine continued to reach out on a regular basis to resolve my issue. It took a little time to receive the brackets I needed, but with the 4th of July holiday it is understandable. Zshine customer service has been very good. I miss the days of speaking to someone on the phone, but regardless, they have a satisfied customer. I am just beginning a house remodel and will be buying additional roller shades from Zshine now that I know I will get good customer service, along with a quality shade.

I've had these for almost two years now and remain very pleased. I did an interior mount, and it was difficult to get the brackets screwed in but no more so than any other blind I've installed.Since this was for a baby-room, it had to be blacked out. There are several comments in the reviews to the effect that, "Light leaks around the sides!" My son's a radiologist, so I'm an expert with blackout blinds. Here's the key tip: Side channels are essential! If you don't do side and bottom channels, interior-mount blinds will NOT be blackout. Buy side channels online and install them so that light finds it difficult to leak around the sides of the blinds. A bottom channel is also required, and I found some convenient extruded aluminum U-channel at Home Depot for about $12. When lowered, the darkening is really impressive. If I wanted to tune it even more, I would use felt between the side-channels and the wall, and install additional material at the top of the blind where light leaks OVER the roll. That last leak is the hardest to fix, and plastic foam sprayed black has worked there in other projects. Still, this was fine for my grandbabies to sleep in darkness in the middle of the daytime.Finally, this blind requires periodic recharging. The wood valance is held on by strong magnets, but it can be yanked down in a minute and a phone-charger battery tops off the blinds in less than an hour. I probably charge less than twice a year, but don't use the blinds daily.The remote control worked fine for local use, but at the time I wanted home automation control over the blinds too. It is NOT a Zigbee motor, but a Bond Bridge (BD-1000, not the Pro version) that I use for ceiling fans was able to clone the remote-control signals giving me full access from Google Home, SmartThings, Home Assistant, etc. It runs through the Bond cloud of course, but that's been fast and reliable.I would buy them again, except I'm going for all-Zigbee going forward. If that's not a problem, they're a great deal and very versatile.

The media could not be loaded.  I purchased four of these for my projector movie room, which has a lot of windows that let in a lot of light. They were easy to install, as all you have to do is mount the brackets and to make sure they are level. Snapping the blinds on is easy enough once that's done and then you can slide them along the brackets to the desired position. Just make sure you charge them with the provided cables as you were mounting the brackets. Then it's just a matter of setting things up with the remote. I took it a step further when I purchased the broad link hub that works with Google and Alexa so I can control them with my voice. I posted a video here showing it. I still had a little light coming in from the entrance to my movie room, which has two windowed French doors, so I purchased another one to mount over that. I had an issue with one of them where the battery would die, despite having the solar panels. All the other ones were working fine, but this one only lasted a few weeks. The company was very responsive, helped me identify the issue and sent me a new battery which was extremely easy to install. Problem solved! I recommend this product and company. Five stars!

Very good quality, the material used is strong and much thicker compared to grandekor blackout shades, easy to install and excellent customer service. They were very quick to respond to the questions and concerns i addressed. Totally recommend these blackout shades