Is the LinkTap Extender compatible with third-party Zigbee hubs or devices?

Unfortunately, no. The LinkTap system uses a proprietary protocol built on top of the standard Zigbee, making it incompatible with third-party Zigbee products.

My LinkTap water timer has an unstable connection to the Gateway. Will a LinkTap Extender help?

It depends. Unstable connections are typically caused by weak signal reception, wireless interference, or low-quality batteries. A LinkTap Extender will help only if the issue is due to weak signal reception.

My faucet is far from my LinkTap Gateway. How many Extender hops does the LinkTap system support?

The Zigbee protocol technically supports up to five hops. However, for optimal stability and performance, we recommend limiting the connection to no more than three hops (i.e., three Extenders) between the Gateway and the water timer.

After adding a LinkTap Extender to my system, do I need to configure the water timer to connect to the Extender?

No configuration is needed. The Zigbee protocol automatically chooses the best path—direct to the Gateway or via an Extender. To refresh the connection, simply power the water timer off and on—it will reselect the optimal route.

Can the LinkTap Extender be mounted outdoors?

Yes. The Extender's main unit is weatherproof. However, the included AC/DC power adapter should be protected from rain.

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🌿 Expand your smart garden’s reach—stay connected, rain or shine!

POWER YOUR WAY - Flexible power sources including AC adapter, solar panel, or any 5-12V DC input keep your extender running sustainably.
EXTEND YOUR REACH - Seamlessly expand your smart irrigation network across large gardens and complex terrains with a self-healing Zigbee mesh.
PLUG PLAY GROW - Effortless setup with no wiring or tech skills required—get your system up and running in minutes via the LinkTap app.
EXCLUSIVE ECOSYSTEM - Optimized for LinkTap Gateway—ensuring seamless integration and superior connectivity without third-party compatibility hassles.
BUILT FOR ALL SEASONS - IP66-rated weatherproof design guarantees reliable performance rain or shine, indoors or outdoors.

The LinkTap Zigbee Extender enhances your smart irrigation system by expanding wireless coverage through a robust, self-healing Zigbee mesh network. Designed for large gardens and challenging terrains, it offers weatherproof durability (IP66) and versatile power options including solar compatibility. Easy plug-and-play installation via the LinkTap app ensures quick setup, but it requires the LinkTap Gateway and is not compatible with third-party Zigbee devices.

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