“Does Terra Kaffe have a phone number?”

Yes! you can find our support number by visiting our FAQ page on our brand store or on our website. Our hours are Monday through Friday 10am-7pm ET.

“Why is my TK-02 dispensing hot water and steam randomly”

Your TK-02 is programmed to run a smart cleaning process after five hours on. You can change the five hour duration in your Settings in the Terra Kaffe app.

"How do I learn to use my TK-02?"

Our expert Coffee Concierge team is here 365 days per year via email, phone, and live chat to assist you in getting the most from your TK-02.

“Why do I need to connect to both Bluetooth and WiFi?”

The app uses a Bluetooth connection to privately and securely exchange Wi-Fi network information with your TK-02. This ensures that information like your Wi-Fi password never goes further than your phone and your machine.

“Are any parts of the TK-02 dishwasher safe?”

No. We recommend cleaning all removable parts of the TK-02, such as the drip tray and waste bin, with warm soapy water.

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☕ Elevate your coffee game with smart, barista-level brews at home!

DUAL BREW MASTERY - Seamlessly switch between authentic drip coffee and rich espresso with the advanced hybrid brew unit.
SMART SYNC SAVE - Your favorite drinks are saved and synced across devices via the Terra Kaffe app for on-the-go perfection.
EFFORTLESS MORNINGS - Set auto wake and sleep schedules so your coffee is ready when you are—luxury convenience at your fingertips.
LIMITLESS CUSTOMIZATION - Craft over 100,000 unique coffee and espresso drinks tailored to your exact taste.
BARISTA APPROVED PRECISION - Scan QR codes on Terra Kaffe beans for expert espresso settings that guarantee café-quality brews every time.

The Terra Kaffe Super Automatic Espresso Machine combines cutting-edge app-enabled technology with expert-approved espresso settings, offering over 100,000 customizable drink options. Featuring a hybrid brew unit for both drip coffee and espresso, it supports all milk types and includes auto wake and sleep functions for seamless, personalized coffee experiences anytime.

Common Questions

Are the products genuine and authentic?+

Yes, all products are sourced directly from authorized retailers in the US, UK, UAE and India. We maintain strict quality control processes and verify each product before shipping. All items come with applicable manufacturer warranties and are covered by our standard return policy.

How long does delivery take and is it reliable?+

Delivery times vary by destination country, typically ranging from 3-9 business days. Each order is fully trackable through our system. We handle all customs clearance and use reliable courier partners for last-mile delivery. You'll receive regular updates about your order status via email and our app.

What is Desertcart? Is it safe to order from?+

Desertcart is an international e-commerce platform operating since 2014. We securely process thousands of orders globally each day. Every product goes through our quality verification process before delivery, and we provide end-to-end order tracking, 24/7 customer support, and a comprehensive returns policy to ensure a safe shopping experience.

How is product pricing calculated?+

Our prices include the product cost, international shipping, import duties, customs clearance, and local delivery charges. We handle all customs and import procedures, ensuring there are no hidden fees upon delivery. PRO members receive additional benefits including free shipping.

5965971CFA

Duties & taxes incl.

Burkina Fasostore

Free Returns

30 daysfor PRO membership users

15 dayswithout membership

Secure Transaction

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Trustpilot

TrustScore 4.5 | 7,300+ reviews

Suresh K.

Very impressed with the quality and fast delivery. Will shop here again.

4 days ago

Zainab N.

Fantastic and great service. Shipping was faster than expected.

1 week ago

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Brand	Terra Kaffe
Colour	Black -
Product Dimensions	44.45 x 26.42 x 36.32 cm; 13.38 kg
Special Features	Auto Wake Up & Sleep, Removable drip tray, Touchscreen, Water temperature control, Wi-Fi compatible, touch screen
Item Weight	13.4 kg

Terra KaffeSuper automatic espresso machine - App-enabled coffee machine - Auto Wake & Sleep - All milk types - Espresso setup approved by the

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